Marana & Tucson, Arizona Leader in Prescriptive Hearing Aids & Wellness Solutions

STILL GOT QUESTIONS? WE GOT YOU!

Frequently Asked Questions

What exactly happens during the two hours?

We start with your life, not your ears — the conversations, places, and moments that matter to you. Then a comprehensive hearing evaluation with your results explained in plain English, on the spot. By the end, you'll have a clear map of exactly where you stand and what's possible for you. Nothing is rushed, and nothing is left unanswered.

Why isn't the visit free?

Because free visits are how clinics pay for sales pitches. Your Discovery Session is two hours of private time with a licensed specialist, built around you — not around a transaction. And your $197 is applied in full toward your care if you move forward, so for anyone serious about answers, the session ultimately costs nothing extra.

What if my hearing turns out to be fine?

Then you'll leave knowing that for certain — with a baseline on record and an honest read on anything worth watching. That happens, and we consider it a great outcome.

Do I have to decide anything that day?

No. The session ends with you understanding your situation completely. What happens next is entirely your decision, on your timeline. No pressure, no surprises.

Should I bring someone?

Please do. Bring the person you talk to most — spouse, daughter, best friend. Hearing is about your relationships, and they hear what you miss. Patients who bring someone get far more out of the session.

What will hearing care cost if I choose to move forward?

Honestly: it depends on you — your hearing, your lifestyle, and your goals, which is exactly what the Discovery Session maps out. What we can promise now: you'll see your complete picture and every option clearly before deciding anything, nothing is prescribed off a shelf, and your $197 is applied in full toward whatever path you choose.

I already wear hearing aids — is the Discovery Session for me?

Especially for you. If you're wearing devices and still missing conversations, the session maps what's actually happening and what's possible from here — including whether what you have can serve you better.

Will my insurance cover this?

Some plans include hearing benefits, and coverage varies — we're happy to verify yours and walk through what it actually means. Many plans route hearing care through third-party managed programs that limit which options are available, where you can be seen, and how much follow-up care is included. Our focus is comprehensive, personalized care — precise programming with Real Ear Measurements, ongoing follow-up, and long-term support — and because some managed programs don't cover that level of care, we've chosen not to participate in certain ones. Whichever way you go, we'll explain your options clearly so you can decide what's right for your hearing and your life.

Do you see patients of all ages?

We care for adults 18 and older, and our practice is especially built around the needs of active adults who want to stay sharp, connected, and independent. If you're asking for a child, we'll gladly point you to a trusted pediatric specialist.